Privacy Policy

Privacy Policy

Last updated: April 2026

Warehouse Clarity is a product of Warehouse Bridge, operated by Flag Eagle LLC. We are committed to protecting the privacy of everyone who visits our website and uses our services. This policy explains what personal data we collect, why we collect it, and how we handle it.

If you have any questions about this policy, contact us at info@warehousebridge.com.

1. Who We Are

  • Company: Flag Eagle LLC (operating the Warehouse Clarity product under the Warehouse Bridge family of products)
  • Website: warehouseclarity.com
  • Email: info@warehousebridge.com
  • Address: 401 Ryland Street STE-200, Reno, NV 89502, United States

Flag Eagle LLC is the data controller for personal data submitted through warehouseclarity.com.

2. What Data We Collect

We collect personal data when you interact with our website, primarily through enquiry forms and when you sign up for the Warehouse Clarity service. This includes:

  • Contact details: Your name, email address, and phone number
  • Business details: Company name and any details you provide about your warehouse operation
  • Product data (for customers): Warehouse layout data, bin locations, and inventory/activity metrics uploaded through the Warehouse Clarity web application
  • Technical data: IP address, browser type, operating system, and pages visited (collected automatically via analytics)
  • Cookie data: Information stored by cookies on your device (see our Cookie Policy)

We do not collect sensitive personal data such as health information, religious beliefs, or political opinions.

3. Why We Collect It

We use your personal data for the following purposes:

Purpose Data used Legal basis
Responding to your enquiry Name, email, phone, company name Legitimate interest — you contacted us as a business and expect a response
Delivering the Warehouse Clarity service Name, email, phone, company, uploaded warehouse data Contract — necessary to deliver the service you have signed up for
Sending you product updates Email Consent — only with explicit opt-in, and you can unsubscribe at any time
Improving our website Technical and cookie data Legitimate interest — to maintain and improve our website
Complying with legal obligations Any relevant data Legal obligation — where required by applicable law

4. Who We Share Your Data With

We do not sell your personal data. We share it only where necessary to deliver our services:

  • Cloud infrastructure providers — Warehouse Clarity runs on secure cloud infrastructure that processes data on our behalf. All data is encrypted in transit and at rest.
  • Analytics providers — We use website analytics tools to understand how visitors use our site. This data is aggregated and does not identify you personally.
  • Professional advisors — Accountants, lawyers, or other advisors where necessary.
  • Law enforcement or regulators — Where we are legally required to do so.

5. How Long We Keep Your Data

We retain your personal data only for as long as necessary:

  • Enquiry data: If you enquire but do not become a customer, we retain your details for up to 12 months, then delete them.
  • Customer data: For the duration of our business relationship and for up to 6 years afterwards (to meet legal and accounting obligations).
  • Uploaded warehouse data: Stored for as long as your account is active, plus any retention period required by your own business records policy.
  • Analytics data: Aggregated analytics data is retained for up to 26 months.

6. Your Rights

Depending on the jurisdiction you're in, you may have rights to:

  • Access your personal data (request a copy of what we hold)
  • Rectify inaccurate or incomplete data
  • Erase your data (in certain circumstances)
  • Restrict processing of your data
  • Object to processing based on legitimate interest
  • Data portability — receive your data in a structured, machine-readable format
  • Withdraw consent at any time, where processing is based on consent

To exercise any of these rights, email info@warehousebridge.com.

7. Cookies

We use cookies to keep our website running smoothly and to understand how visitors use it. For full details, see our Cookie Policy.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated "last updated" date.

9. Contact Us

If you have any questions about this privacy policy or how we handle your data: